Moen MotionSense No Water [Reasons + Solutions]

Moen MotionSense no water happens due to depleted batteries or loose cable connections. Other possibilities can be that there are obstructions on the sensor or issues with the AC adapter.

The simplest reason can be the turned-off water valve that you may have missed while searching for the big issues. 

Check the batteries and the water supply first whenever you face a problem. In case the matter isn’t sorted out through this, there are some other factors that you need to check. 

Don’t get tense! Through our article, you will get all the problems resolved in the matter. We assure you that the problem won’t be vague anymore to you after reading our article.

Why There Is No Water On Moen MotionSense?

As there are several factors that are related to the matter, you may want to know the solutions quickly in case you’re in a rush. 

This section will be an extract of the whole article. So, take a look below. 

Probable Reasons	Suggested Solutions
Depleted batteries	Replace the batteries
Loose cable connections	Provide a snug connection
Obstruction on the sensor	Clean all the way of the sensor
AC adapter issues	Check your AC adapter
Turned off the water supply	Turn on the valves
Small glitches	Reset the Moen MotionSense
Internal faults	Take advice from the Moen

Moen MotionSense No Water [7 Easy Solutions]

Today we’re going deep down into the matter and will get to you every pinpoint of the Moen MotionSense no-water issue. Hope we’ll successfully get along to sort out the matter. 

When you have no water on your MotionSense, in some cases you may see LEDs blinking and in others, it’s not. Both cases indicate different matters. Check it out. 

Moen MotionSense No Water & The Blue LED Doesn’t Blink

There are some factors that are responsible for your Moen MotionSense no water, also no led blinking. Here are those factors with their effective solutions. 

Note: You can also read how to fix the delta touch faucet blinking red.

1. Depleted Batteries

Occasionally, Moen MotionSense’s s no water flow problem is just for dead batteries when you’re using a battery pack. 

Due to a dead battery, the MotionSense can’t work out for you, leaving a reason behind for having no water flow. 

Moen MotionSense batteries have an approximately one-year guarantee. So, checking this simple issue can solve your MotionSense problem.

Solutions:

Here are the steps for you to follow.

Step 1: Take out your battery pack & first check all the batteries are in the correct direction. 

Make sure the batteries are snugly connected to the battery holder because a loose battery connection can also make the problem happen. 

Step 2: If you find it no problem, it may be possible that the batteries are dead. Change the batteries with new ones. You’ll need 6 AA batteries for this purpose. 

[Moen Recommendation: For your Moen MotionSense, always use Alkaline batteries. Moen MotionSense doesn’t recommend Lithium batteries.]  

2. Loose Cable Connections

Cable connections are one of the most important things to check when your Moen MotionSense shows erratic functions like no water. 

At the time it is possible that the cables have become loose naturally. Over time it can also be damaged. 

Moreover, when you find no problem with the batteries, the matter can be with the battery box that’s not letting the batteries function properly. 

Solutions:

• If there is only a loose connection problem there is nothing to worry about. 
• Just check your all MotionSense connections. Either the data cable or the power source cable both should be snugly connected. 
• In case you find any sign of damage or defect on the cables, try to repair or replace them. Thus, the way you can get rid of the problem hopefully. 
• Take out the battery box and remove the cover. Remove the batteries and check the wires connected to them. 
• Ensure there is no loose or faulty solder connection. After securing the solder connections, put back the battery pack in its place properly. 

3. Obstruction On The Sensor

When your Moen MotionSense has no water flow it’s possible that the sensor hasn’t gotten that signal that will make it turn on. 

In this case, there may be some kind of obstruction like sedimentation of dirt on the sensor messing with your Moen MotionSense. So, you need to check the matter to sort that out. 

Solutions:

Check your Moen MotionSense thoroughly. Make sure there is no obstruction within 3 feet of your faucet sensor. 

Clean your MotionSense with a soft damp cloth. You can use mild soap or glass cleaner for this cleaning purpose.

Be cautious about using any kind of harsh chemicals as they can do harm to your MotionSense. 

If there is no water on your newly installed Moen, then make sure you have removed all the protective labels from your MotionSense.

4. AC Adapter Issue

For functionality, Moen MotionSense requires a battery or AC power.

If you’re using an AC adapter in your Moen MotionSense, a malfunction in the AC adapter can be enough to create the problem. 

Solutions:

To troubleshoot your AC adapter, you need to consider some phenomena. Here are they: 

Case 1: Using Only An AC Adapter

In some cases, you may see MotionSense stop working when there is no electricity. Actually, this happens when you use only the AC adapter on the faucet. 

If this is the case, use the battery holder temporarily that you’ve been supplied by the Moen manufacturers. 

Case 2: Using AC Adapter With Power Splitter

In this case, also, Moen MotionSense will not work if the electricity is out. But it will function on the battery until the power is depleted. 

So, when you do not get water flowing in the faucet, it means that the batteries may be depleted. Change the batteries with new ones. 

Case 3: Using AC Adapter With Wall Switch

Here, the reason for not getting water flow is that the faucet isn’t getting power to function.

Either the switch of the power outlet is off or there is an inadequate amount of power for Moen. To sort out the problem-

• Check the switch of the wall outlet to see if it’s in the On position. 
• Clear the area and remove all the obstructions for proper functioning. 

Case 4: Using An AC Adapter With Both A Power Splitter & Wall Switch

In this kind of case, the reasons for not getting water on the MotionSense can be simply the wall switch is off or the battery of the splitter is dead. 

Check these factors to sort out the issue. 

• Turn on the switch of the wall outlet. Ensure your faucet is getting enough power. 
• For the dead batteries of the splitter, replace them with a new one. 

[Moen Recommendation: If you’re using AC power in your Moen MotionSense, try to plug it into the wall outlet that has no ON/OFF system. The control box should be within 2 feet of your AC outlet.] 

Moen MotionSense No Water But The Blue LED blink

When you get no water supply on the Moen although the LED is blinking, it means there is a water supply issue.

5. Turned Off The Water Supply

At the time you see Moen MotionSense no water flow but the LED is blinking, it’s a clear indication that the water supply isn’t turned on. It is also common for the newly installed Moen MotionSense. 

So, to resolve the matter just turn on the water supply and get the issue resolved. 

Bonus Tips: 

To get proper water flow on your Moen MotionSense always ensure an adequate water supply.

Moen requires 2.0 gallons of water per minute for all the with or without side spray kitchen faucets and as for the Pullout or Pulldown faucets, it requires 1.5 gallons of water per minute. 

Somehow if there is a less or inadequate amount of water, you may have water flow issues on your Moen MotionSense. 

6. Reset Moen MotionSense

In both cases, Moen MotionSense has no water and whether the LED blinks or not, resetting the faucet can be an effective method. 

While grappling with your MotionSense faucet you should try to reset your faucet. Who knows you get the luck!

How To Reset Moen MotionSense

Follow this step-to-step guide to reset your Moen MotionSense.

Step 1: Detach the power cable from your battery pack or the AC adapter [whatever you’re using] and the data cable from your Moen control box. Now, wait for about 60 seconds while both cables are unplugged. 

Step 2: After 60 seconds, connect the data cable first. Ensure tight & snug connections with the control box. Also, there should be no scope for loose connections.

Step 3: Next plug in the power cable. At this time also, ensure a fit & secure connection. 

Step 4: Wait for about one or two minutes for your Moen MotionSense to finish rebooting before use.

7. Call For Experts

Now at this point of troubleshooting where you’ve tried out all the methods described above, then the matter is now called for expert help. 

It is possible that there is a bad installation for the newly installed Moen MotionSense or some internal defect for the older ones. Whatever it’s, it’s better to take the experts’ suggestion now. 

You can contact the Moen manufacturers & and get your problem resolved. You can also contact the Moen website to get the solution for your Moen MotionSense no water. 

How Do I Bypass Moen MotionSense

Occasionally you want to use the Moen MotionSense manually for your cleaning purposes or any other reasons. Here is the how-to guide for disabling & re-enable the sensor for your assistance. 

#To disable both sensors

Hold your hand directly on the wave sensor for about five seconds. The water will start and then turn off, disabling both sensors. 

i. To disable the ready sensor 

Turn on your facet using the handle and hold your hand on the wave sensor for 5 seconds. It’ll simply disable the ready sensor. 

ii. To re-enable both sensors

If you want to re-enable the sensors, simply just reverse the process and you will get your MotionSense functioning by the sensor.

FAQs: 

To Wrap Up!

We’re about to wrap up the whole discussion. Hope that you’ve found your Moen MotionSense no water solved with the help of our article. 

We expect that our article is informative enough to cover all the queries related to the matter. Still, if there is any leftover idea or queries, let us know through your comment. We’d like to hear from you.